Jan 13, 2016 Thanks jaredfs. Im running Mac OS X Yosemite and just upgraded to Win10. I used to use the Remote Desktop Connection App but after the upgrade to Win10, I couldnt connect from my Mac. I installed Microsoft Remote Desktop and now I can connect to my.
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- Inside the Mac App Store, type 'Microsoft Remote Desktop' into the search bar at the top right hand portion of the window. The option you want is an orange icon with a computer monitor on it.
- The Parallels Access client can be set up to automatically launch when your Mac is rebooted, so any time the Mac is turned on, it’s available for remote access or control. Then using the free app on an iPhone or iPad (see image above) or a web browser logged into a Parallels account on the Parallels.com website (see screenshot below), simply.
Brown's RemoteApp service allows members of the Brown community to access applications virtually without having to fully install them on the computer.
Note: RemoteApp connections will automatically disconnect after 8 hours of inactivity.
There are two methods of connecting to RemoteApps:
- Alternate Method: Connect via the Web (useful if you're not on your own computer)
After you've connected, check out our Tips for Using RemoteApps.
Recommended Method: Microsoft Remote Desktop
Part 1: Install Microsoft's Remote Desktop Application
- On your University-issued Mac, copy and paste this text into your browser's address bar to open Self Service and install:
- jamfselfservice://content?entity=policy&id=488&action=view
- On your personal Mac, click here and open the Mac App Store and install.
Microsoft Remote Desktop 10 requires macOS 10.12 or later. If you are using a Mac with an unsupported version of macOS, you can attempt to download and configure Microsoft Remote Desktop 8.0.44 using instructions here.
Part 2: Connect to RemoteApps using Microsoft Remote Desktop
If you regularly use the same computer to connect to your RemoteApp sessions, you can add a direct connection via the Microsoft Remote Desktop client. This will allow you to easily access RemoteApps from your computer.
- From your Dock or Applications folder, launch the 'Microsoft Remote Desktop' app you installed in the previous step.
- Click the '+' button in the menu bar and click 'Add Workspace'.
- Enter your Brown email address when prompted.
- After entering your Brown email address, the Feed URL should appear.
- Click the drop-down menu next to 'User Account:' and select 'Add User Account...'
- Enter your Brown username and password as depicted and click 'Add'.
- Click 'Add'.
- Click the 'Workspaces' button in the menu bar to show available RemoteApps.
- After you've connected, check out our Tips for Using RemoteApps.
Alternate Method: Connect Via the Web
If you are connecting from a public computer or a device that you do not use regularly, you can access RemoteApps on the web instead of saving your username and password in the Microsoft Remote Desktop client.
- Install the Microsoft Remote Desktop app as described in Part 1 above.
- Visit https://remoteapp.brown.edu and log in with your Brown username and password.
- Once you've logged in, you will see the RemoteApps for which you are eligible.
- Double-click the application you'd like to use.
- You'll be prompted to download a small helper file.
- When you open the file, you will be asked to log in with your Brown username and password again.
- Your application will start, and you can use it in a similar fashion as if was installed locally on your own computer.
After you've connected, check out our Tips for Using RemoteApps (below).
Using Brown's RemoteApps
- Even though the application looks as if it's running locally on your computer, the application is actually running remotely on a computer in Brown's datacenter. This enables us to keep the application up-to-date and conserve computing resources when they are not in use.
- The 'My Documents' in the RemoteApp service ties into the Documents folder in your Brown Network Home Folder. So, you can save information between sessions, and copy and paste files into your Documents folder when needed. If you'd like to access this folder outside the RemoteApps, see our article Connecting to your Network Home Folder.
- If you leave your RemoteApp open for more than two hours without mouse or keyboard input, you may be logged out. However, if you have a short disconnection, you will be able to pick up right where you were - even if you switch computers.
Troubleshooting
- If you encounter an error with when attempting to connect to a RemoteApp, please first attempt to update Microsoft Remote Desktop by clicking 'Microsoft Remote Desktop' in the menu bar, and clicking 'Check for Updates...'
- If after updating the Microsoft Remote Desktop you still encounter issues, please try connecting to a RemoteApp again after refreshing the feed. To refresh the feed, you may:
- Click the gear icon in the toolbar and click 'Refresh All Workspaces'.
- Hover over the text 'Brown RemoteApps' and click the clockwise-rotating-arrows icon.
- Use the keyboard shortcut Command+R.
Applies to: Windows 7, Windows 10, and Windows 10 IoT Enterprise
Important
This content applies to the Spring 2020 update with Azure Resource Manager Windows Virtual Desktop objects. If you're using the Windows Virtual Desktop Fall 2019 release without Azure Resource Manager objects, see this article.
The Windows Virtual Desktop Spring 2020 update is currently in public preview. This preview version is provided without a service level agreement, and we don't recommend using it for production workloads. Certain features might not be supported or might have constrained capabilities.For more information, see Supplemental Terms of Use for Microsoft Azure Previews.
You can access Windows Virtual Desktop resources on devices with Windows 7, Windows 10, and Windows 10 IoT Enterprise using the Windows Desktop client.
Note
The Windows client automatically defaults to Windows Virtual Desktop Fall 2019 release. However, if the client detects that the user also has Azure Resource Manager resources, it automatically adds the resources or notifies the user that they are available.
Important
Windows Virtual Desktop doesn't support the RemoteApp and Desktop Connections (RADC) client or the Remote Desktop Connection (MSTSC) client.
Important
Windows Virtual Desktop doesn't currently support the Remote Desktop client from the Windows Store.
Install the Windows Desktop client
Choose the client that matches your version of Windows:
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You can install the client for the current user, which doesn't require admin rights, or your admin can install and configure the client so that all users on the device can access it.
Once installed, the client can be launched from the Start menu by searching for Remote Desktop.
Subscribe to a Workspace
There are two ways you can subscribe to a Workspace. The client can try to discover the resources available to you from your work or school account or you can directly specify the URL where your resources are for cases where the client is unable to find them. Once you've subscribed to a Workspace, you can launch resources with one of the following methods:
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- Go to the Connection Center and double-click a resource to launch it.
- You can also go to the Start menu and look for a folder with the Workspace name or enter the resource name in the search bar.
Subscribe with a user account
- From the main page of the client, select Subscribe.
- Sign in with your user account when prompted.
- The resources will appear in the Connection Center, and are grouped by workspace.
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Subscribe with a URL
- From the main page of the client, select Subscribe with URL.
- Enter the Workspace URL or your email address:
- If you use the Workspace URL, use the one your admin gave you. If accessing resources from Windows Virtual Desktop, you can use one of the following URLs:
- Windows Virtual Desktop Fall 2019:
https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx
- Windows Virtual Desktop Spring 2020:
https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
- Windows Virtual Desktop Fall 2019:
- If you're using the Email field instead, enter your email address. This tells the client to search for a URL associated with your email address if your admin has set up email discovery.
- If you use the Workspace URL, use the one your admin gave you. If accessing resources from Windows Virtual Desktop, you can use one of the following URLs:
- Select Next.
- Sign in with your user account when prompted.
- The resources should appear in the Connection Center, grouped by workspace.
Next steps
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To learn more about how to use the Windows Desktop client, check out Get started with the Windows Desktop client.